Your Reliable Nationwide Auto Shippers

Frequently Asked Questions


background check

Does Smart Auto Move do background checks on all carriers?

Yes, Smart Auto Move performs a complete background check on any auto transport carriers interested in working with us.

do i need to be

Does someone need to be present at the time of pickup or delivery?

Yes, You or someone you assign must be present to sign the release forms and perform the inspection process with the auto transporter upon pickup and delivery.

credit card

How is payment made?

There is a $169.00 deposit by credit card required upon booking and any remaining balance is to be paid on delivery to the auto transporter by either Money order, Certified check or Cash. 

insuredDoes my vehicle need to be insured or registered in order to be transported?

No, since the vehicle will be transported on an auto transport carrier and not driven there is no insurance nor registration required. 

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What is Weekly Shuttle Auto Shipping?

These are pre-scheduled auto transports out of some major cities on specific dates at flat rates. The main difference with this service is that the customer would drop off their vehicle at a designated terminal departing from one of our weekly designated cities and then pick up the vehicle at a designated terminal in the arrival city, check out our cities & fares page for details.

benefit 2

What are the benefits of Weekly Shuttle Service?

While door-to-door auto transport service is a great option, Terminal services does have some advantages, If you absolutely need a fixed date and rate and are shipping from one of our designated cities then this option is for you. Checkout Cities & Fares

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How can Weekly shuttle service save me money?

Door-to-door auto transport shipping requires a lot of stops for pickups and deliveries which can be quite costly in terms of fuel & time, by selecting Cities & fares with all pickups and deliveries in one location it reduces the carriers pickup & delivery times and fuel cost, these saving are then passed down to you. Checkout  Cities and Fares.

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Why are all these quotes so different?

All door-to-door auto transport shipping quotes are estimates, and we provide the most honest and accurate quotes in the industry. Unfortunately, many companies will knowingly give low unrealistic quotes and quickly disappoint when they cannot find a carrier willing to go as low as they quoted.

how long

How long will my trip take?

On average an auto transport carrier cover 450-550 miles per day, For example, if your trip is 2000 miles delivery should be in 4-5  days.

can I pack

Can I pack personal items in my vehicle?

Yes, please be sure to speak to your agent about any items you wish to pack.

expedited ship

If I select expedited shipping how soon can I expect my vehicle to be picked up?

Expedited auto shipping pickup times are between 24-72-hours of your requested date.



Will my vehicle be insured?

Yes,  your vehicle will have coverage of up to 100k by the auto transport carrier, for vehicles with a greater value we can make arrangements to accommodate the necessary coverage


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