Smart Auto Move Inc.
Privacy Policy
Smart Auto Move respects your privacy. This Privacy Policy explains what information we collect, why we collect it, how it may be used, and the choices available to you.
Smart Auto Move does not sell or rent your personal information. We also do not share or sell your mobile information, SMS opt-in information, or text-message consent to third parties or affiliates for marketing or promotional purposes.
Information We Collect
We collect information that you voluntarily provide when requesting an auto transport quote, placing an order, contacting us, communicating with our representatives, or using services available through our website.
The information we collect may include:
- Your name, email address, telephone number, and mailing address.
- Vehicle year, make, model, condition, and related details.
- Vehicle pickup and delivery locations.
- Requested pickup dates and transportation preferences.
- Order, payment, billing, and transaction information.
- Emails, calls, text messages, and customer-service communications.
- Technical information such as browser type, device type, IP address, and website usage data.
How We Use Your Information
We may use the information we collect to:
- Prepare and provide vehicle-shipping quotes.
- Process, schedule, and manage auto transport orders.
- Communicate about quotes, orders, pickup, transit, and delivery.
- Coordinate transportation with assigned motor carriers.
- Respond to customer-service questions and requests.
- Process authorized payments and maintain transaction records.
- Improve our website, services, security, and customer experience.
- Prevent fraud, misuse, and unauthorized activity.
- Meet legal, regulatory, insurance, and recordkeeping obligations.
SMS and Text-Message Privacy
When you provide your telephone number and consent to receive text messages, Smart Auto Move may send messages related to your quote, order, requested services, pickup, delivery, customer support, or other communications you have authorized.
Your mobile information is never sold or shared for marketing
Smart Auto Move will never sell, rent, or share your mobile telephone number, SMS opt-in information, or text-message consent with third parties or affiliates for their marketing or promotional purposes.
Text-message originator opt-in data and consent are excluded from any data-sharing arrangements and will not be provided to third parties for marketing purposes.
Message frequency and charges
Message frequency may vary depending on your quote, order status, and communications with Smart Auto Move. Message and data rates may apply according to your wireless carrier and service plan.
Stopping text messages
You may opt out of SMS messages at any time by replying STOP to a message. You may also submit a removal request using the form placed below this Privacy Policy.
Reply HELP for assistance or call 888-709-9078.
When Information May Be Disclosed
Smart Auto Move may disclose limited information when reasonably necessary to provide the services you request. For example, shipment details and contact information may be provided to the motor carrier assigned to transport your vehicle.
Information may also be provided to trusted service providers that support essential functions such as payment processing, website hosting, customer communications, security, recordkeeping, and fraud prevention. These providers may use the information only to perform the services for which it was supplied.
We may also disclose information when required by law, regulation, court order, subpoena, governmental request, or when reasonably necessary to protect our customers, company, property, legal rights, or the safety of others.
These operational disclosures do not permit third parties to use your personal information, mobile information, or SMS consent for their own marketing purposes.
Payment Information
Payment information may be transmitted to an authorized payment processor to complete a transaction. Smart Auto Move uses reasonable administrative, technical, and organizational safeguards to protect personal and payment information.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.
Cookies and Website Analytics
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website activity, measure performance, prevent fraud, and improve the user experience.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and comply with legal or regulatory requirements.
Your Privacy Choices
You may request access to, correction of, or removal of personal information associated with you. Smart Auto Move may need to verify your identity before completing a request.
Certain information may be retained when required for legal, contractual, security, fraud-prevention, accounting, insurance, or regulatory purposes.
Request Removal of Your Information
To request removal from Smart Auto Move communications or submit a privacy request, complete the form immediately below this policy. Please provide your name, email address, and telephone number so we can locate and process your request.
Third-Party Websites
Our website may contain links to websites operated by other organizations. Smart Auto Move does not control the privacy or security practices of those websites.
Children’s Privacy
Smart Auto Move’s services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
Smart Auto Move may update this Privacy Policy as our services, technology, or legal obligations change. Updates will be posted on this page with a revised “Last updated” date.
Contact Smart Auto Move
Smart Auto Move Inc.
Email:
Info@smartautomove.com
Telephone:
888-709-9078